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TERMS AND CONDITIONS OF THE WEBSITE

I. DEFINITIONS

Terms used in the Rules of Procedure mean:

  1. Commercial Information - commercial information within the meaning of Article 2(2) of the Electronic Services Act, in particular advertisements, commercial offers and information about news, promotions and other events concerning the Store.
  2. Customer - a natural person, a legal person or an organisational unit that is not a legal person but to which special provisions grant legal capacity, placing an Order in the Store.
    Civil Code - Act of 23 April 1964 (Journal of Laws No. 16, item 93 as amended).
  3. Regulations - these Rules and Regulations together with all annexes forming an integral part thereof, including in particular the "Privacy Policy".
  4. Online shop, Shop - online shop available at www.makingmoneycleaning.comthrough which the Customer may purchase certain Goods and Services.
  5. Merchandise - products presented within the Shop, intended for sale, in particular e-books, books, DVDs and publications of other kinds.
  6. Service - services presented within the Shop, intended for sale, in particular training courses and coaching sessions.
  7. Sales Contract - a contract for the sale of Goods or Services concluded between the Shop Owner and the Customer via the Shop's website.
  8. Consumer Rights Act - Act of 3 March 2017 on consumer rights (Journal of Laws 2017, item 683).
  9. Act on Provision of Electronic Services - Act of 9 June 2017 on the provision of services by electronic means (Journal of Laws 2017, item 1219).
  10. Shopkeeper - Joanna Krzyżanowska based at Shipley, 3 Wharncliffe Grove, United Kingdom
  11. Order - an action taken by the Customer, consisting of the selection within the Shop of specific Goods or Services, aiming directly at concluding a Contract of Sale of these Goods or Services with the Shop Owner on the conditions specified in these Regulations.

II. GENERAL PROVISIONS

  1. Online shop available at www.makingmoneycleaning.com is operated by the Shop Owner.
  2. Information about the Goods or Services provided on the Shop website, in particular their descriptions, technical parameters and prices, do not constitute an offer within the meaning of the Civil Code, but are only an invitation to conclude a contract within the meaning of Article 71 of the Civil Code.
  3. The rules for the use of the Online Shop and the conditions for making purchases from it are set out in these Terms and Conditions.
  4. These Rules set out in particular:
    a) the terms and conditions for placing Orders within the Shop,
    (b) the rules for the conclusion of Sales Contracts for certain Goods or Services; and
    c) the complaints procedure and the procedure for withdrawing from the Sales Contract.
  5. A prerequisite for using the Shop is reading the Terms and Conditions and accepting them. By accepting the Terms and Conditions, the Customer agrees to all of its provisions and undertakes to abide by them.
  6. The Shop Owner makes the Terms and Conditions available to the Customer free of charge prior to using the Online Shop. The content of these Rules and Regulations may be recorded by the Customer by printing them out, saving them on a carrier or downloading them at any time from the Shop website.

III. TECHNICAL CONDITIONS OF USE

  1. The use of the Online Shop is possible provided that the following technical requirements are met on the part of the Customer:
    a) have a device that allows access to the Internet with a working operating system, e.g. Linux, Windows or macOS,
    b) installing on the device referred to in a) above the latest, up-to-date version of an Internet browser which provides access to Internet resources, such as Internet Explorer, Opera, Mozilla Firefox, Safari, Google Chrome or any other compatible browser which supports files cookies, and
    (c) have an active e-mail account.
  2. The Customer may place orders for individual Goods and Services provided that he/she has software which meets the following technical requirements:
    a) for Goods in the form of an e-book - a program supporting the PDF., pub., or mobi file format.

IV. PLACING AND PROCESSING OF ORDERS

  1. To order Goods or Services via the Shop, please visit the website at www.makingmoneycleaning.com and then make a selection of Goods or Services, taking the subsequent steps according to the messages displayed on the pages of the Shop.
  2. The Customer's choice of the Goods or Services to be ordered (including their type and number) is made by adding the individual Goods or Services to the shopping basket.
  3. In order to place an Order, it is necessary for the Customer to provide the following data:
    a) the name and surname (and in the case of a Customer who is a trader, the name and surname of the person placing the Order on his behalf),
    (b) the delivery address (i.e. street, house number, apartment number, town, postal code, country),
    (c) telephone number, and
    d) e-mail address, and acceptance of the Terms and Conditions by ticking the box marked "I accept the Terms and Conditions" and then sending the Order by clicking on the "I confirm Order" button.
  4. In the process of placing the Order, the Customer is also obliged to make a choice as to the form of payment for the ordered Goods or Services.
  5. In the course of placing the Order - until clicking on the "Confirm Order" button - the Customer has the possibility of modifying the personal data he/she has provided and the data concerning the Goods or Services he/she has selected, both as regards their type and number (quantity), as well as the form of payment and the place and manner of their delivery.
  6. When the Customer clicks on the "I Confirm Order" button, he/she is aware that the conclusion of the contract is linked to the obligation to pay the Shop Owner.
  7. Once the Customer has entered all the necessary data to place the Order, a summary of the Order is displayed.
  8. The Order Summary contains, in particular, the following information:
    a. Subject of the Sales Agreement
    b. The unit and total price for the ordered Goods or Services
    c. Cost of delivery,
    d. The selected payment method,
    e. Expected delivery time.
  9. The sending of the Order by the Customer constitutes a declaration of intent by the Customer to conclude the
    with the Store Owner of the Sales Agreement, in accordance with the content of these Terms and Conditions.
  10. Once the Order has been placed, an email will be sent to the Customer containing a final confirmation of all relevant elements of the Order.
  11. A Sales Agreement shall be deemed concluded upon the Customer's receipt of the message referred to in section 8 above. The Sales Agreement shall be concluded in the Polish language in accordance with the Terms and Conditions.
  12. At the same time as placing an Order for specific Goods or Services, the Customer may register with the Store, as a result of which an individual account will be created for the Customer, accessible by means of a login (the Customer's e-mail address) and a password established by the Customer (hereinafter "Account"). Registration in the Shop is not a prerequisite for making purchases in the Shop.
  13. An Account can be created by the Customer filling in all the fields of the registration form on the Shop's website marked as required.
  14. A prerequisite for setting up an Account is that the Customer accepts these Terms and Conditions by ticking the box marked "I accept the Terms and Conditions" below the registration form referred to in paragraph 11 above.
  15. The Customer, upon accepting the Terms and Conditions, may give additional consent for his/her personal data to be processed by the Shop Owner for marketing purposes, in particular to receive commercial information and offers, receive articles and other free training materials, discount codes for selected products in the online shop, special offers for selected customers and other commercial information. Such consent may also be given in exchange for obtaining a free product or benefit. Consent is given by ticking the box marked "Consent to processing of personal data for marketing purposes". The customer may withdraw such consent at any time. The withdrawal of consent shall not affect the lawfulness of the processing carried out on the basis of consent before its withdrawal.
  16. A Customer who has registered with the Store may use his/her Account for subsequent purchases. Within the Account, the Customer may, in particular, track the status of current Orders, check the details of historical Orders, manage his/her settings newsletterand manage your Account data, including delivery addresses, and change your password.
  17. The customer is obliged not to share his/her Account password with third parties.
  18. The Proprietor of the Store may delete the Customer's account or deprive him/her of the right to place Orders, with immediate effect, in the event of a material breach of these Terms and Conditions by the Customer, particularly if the Customer, while registering in the Online Store or placing an Order, has provided data that is untrue, inaccurate or violates the rights of third parties, uses the Online Store in a manner inconsistent with the provisions of the law in force in the Republic of Poland, the provisions of the Terms and Conditions, as well as with the general principles of Internet use, uses the Online Store in a manner inconvenient to other Customers and the Owner of the Store, or makes the Goods or Services available to third parties.
  19. Delivery of the Order takes place once the Contract has been concluded and the payment has been credited to the Store Owner's account. The cost of delivery, if any, is borne in full by the Customer.

V. CHARACTERISTICS OF THE GOODS, PRICES AND FORMS OF PAYMENT

  1. The prices of Goods and Services displayed on the Shop's website are gross prices and include VAT and any other components, such as customs duties.
  2. The Owner of the Store reserves the right to change prices of Goods and Services presented on the Store's websites, to withdraw or introduce new Goods or Services, to conduct and cancel any type of promotional campaigns and sales. The above entitlement shall not affect Orders which were placed before the effective date of any of the changes referred to above.
  3. The Customer may choose the following forms of payment for the Goods ordered:
    • by bank transfer - paid directly to the Store Owner's bank account; on the transfer in the "Title" field, please indicate the Order number. The ordered Goods will be dispatched upon receipt of the transfer;
    • by electronic transfer - paid directly to the Store Owner's account via the PayU system - on the transfer in the "Title" field, please provide the transaction number generated by PayU. The ordered Goods will be dispatched upon receipt of the transfer.
    • PayU payment by instalments - for orders above PLN 300, the entity granting an instalment loan for purchases is one of PayU's loan partners: Alior Bank S.A., mBank S.A., Kreditech Polska Sp. z o.o. or AS INBANK S.A. Branch in Poland. PayU mediates between the borrower and the financial institution. The seller is not a party to the loan agreement.
  1. When paying for Goods or Services, the Customer may take advantage of any discount or promotional coupons to which he or she is entitled.
  2. A receipt or electronic invoice is issued with each Order, at the Customer's choice.
  3. The shop owner makes every effort to present the offered products, their composition and colours as faithfully as possible. The way colours are displayed depends on the operating system and hardware used. The shop owner cannot guarantee that the shop user's computer, monitor or mobile device will reproduce the colours faithfully.
  4. The product dimensions given on the product page are for guidance only and are intended to facilitate the choice of model or cut, but are not the actual dimensions of the product. Actual dimensions may vary depending on the material of the product.

VII. COMPLAINTS ABOUT GOODS

  1. All Goods available in the Shop are original, brand new and are covered by the manufacturer's guarantee.
  2. In the event of a defect in the Goods purchased from the Store Owner, the Customer has the right to make a complaint based on the warranty provisions of the Civil Code.
  3. Complaints should be reported electronically to the Shop Owner at the e-mail address: info@makingmoneycleaning.com
  4. When filing a complaint, please provide your name, surname, e-mail address, Order number, describe the reason for the complaint and the Customer's request in relation to the defect of the Goods.
  5. The shop undertakes to deal with any complaint within 14 (fourteen) days from the date of its submission.
  6. Goods sent back as part of the complaint procedure should be sent to the address of the Owner of the Store given in point I, paragraph 10 of these Regulations.

VIII. COMPLAINTS CONCERNING THE FUNCTIONING OF THE SHOP'S SERVICE

  1. The Shop Owner takes steps to ensure that the Online Shop service is fully operational and undertakes to rectify on an ongoing basis any malfunctions reported by customers.
  2. The Customer may inform the Shop Owner of any irregularities or interruptions in the functioning of the Shop's service by sending a relevant message to the e-mail address info@makingmoneycleaning.com
  3. In the e-mail message referred to in paragraph 2 above, the Customer should state his/her name, surname, correspondence address (including e-mail address), as well as the type and date of the irregularity related to the functioning of the Store's service.
  4. The Shopkeeper undertakes to deal with a complaint within 14 (fourteen) days of its receipt.

IX. WITHDRAWAL FROM THE CONTRACT

  1. The Customer, who is a consumer, may withdraw from the Sales Contract without giving any reason, within 14 (fourteen) days from the date of receipt of the Goods, by sending information in electronic form via e-mail address: info@makingmoneycleaning.com.
  2. If the Customer withdraws from the Contract by e-mail, the Shopkeeper will immediately send an e-mail confirmation of receipt of the withdrawal information.
  3. The right of withdrawal from the Sales Contract by the Customer who is a consumer is excluded in the case of:
  1. contracts for the sale of Services and digital products which are not recorded on a tangible medium if the performance of the services has begun, with the express consent of the consumer, before the expiry of the 14-day period referred to in paragraph 1 above and the Owner of the Store has informed the consumer of the loss of the right of withdrawal,
  2. goods in the form of audio or visual recordings or recorded on computer storage media after the consumer has removed their original packaging,
  3. services with specific characteristics specified by the consumer in his order or strictly related to him.
  1. In the event of withdrawal from a Sales Agreement, such agreement shall be deemed not to have been concluded and the parties shall be obliged to return what they have mutually provided to each other on the basis thereof.
  2. Goods shall be returned unaltered, unless the alteration was necessary within the limits of ordinary management. This means that the product must not be damaged, soiled, washed, altered or worn (apart from trying it on). Furthermore, the product should have all original tags and labels. The return should be made immediately, no later than within 14 (fourteen) days from the date of withdrawal of the Customer who is a consumer within the meaning of Article 221 of the Civil Code from the Sales Agreement.
  3. The Shop Owner shall refund the value of the Order including delivery costs immediately, but no later than within 14 (fourteen) days from the date of withdrawal by the Customer who is a consumer within the meaning of Article 221 of the Civil Code from the Sales Agreement.
  4. The Shopkeeper shall be entitled to withhold reimbursement of the value of the Order, including delivery costs, until the Goods have been received back or until proof of return has been provided, whichever event occurs first
  5. The cost of returning the Goods to the Shopkeeper and their packaging shall be borne by the Customer.

X. OTHER RULES FOR THE USE OF THE INTERNET SHOP

  1. In the case of Services and Goods, an exchange is possible, expressed by the Customer's request, as long as the Shopkeeper has the Service or Goods desired by the Customer with specific characteristics (including colour, size). Goods sent back must not be damaged, soiled, washed, modified or worn (except for trying them on). Furthermore, the product should have all original tags and labels. Replacement costs are to be paid by the customer.
  2. In the case of Physical Products, it is possible to exchange them at the customer's request provided that the Store Owner has the product desired by the customer with the specified characteristics (colour, size). The product sent back must not be damaged, soiled, washed, modified or worn (except for trying it on). Furthermore, the product should have all original tags and labels. The cost of the exchange is to be borne by the customer.
  3. The Shop Owner in justified cases - for fortuitous reasons beyond his control, reserves the right to change the date for the provision of such a Service as a training or coaching session, provided, however, that the new date for the provision of this Service will be jointly determined by the Shop Owner and the Customer.
  4. In the case of a Service such as training, the Customer who has purchased the Service is entitled to one-off change the term of its provision to a different one available in the Shop's offer, provided that such a change is notified to the Shop Owner at the e-mail address info@interiortherapist.co.uk no later than 14 days prior to the original (original) date of the Service, and provided that the Store Owner has vacancies on the new date indicated by the Customer for the Service in question.
    The absence of the Customer at a training or coaching session shall be tantamount to its due fulfilment (performance) by the Shop Owner and shall result in the termination of any and all claims for the performance of the subject of the Agreement on the part of the Customer as pointless.
  5. In the case of a Service such as a training or coaching session, the Customer who purchased the Service is entitled to designate another participant to take part in the relevant training or coaching session instead, provided, however, that such a change is notified to the Shop Owner by e-mail:
    info@interiortherapist.co.uk no later than 2 (two) weeks before the date of the provision of the Service. In the situation referred to above, the Customer who has purchased the Service in question shall forfeit the right to have the Service provided directly to him/her at another later date.
  6. By placing an Order for a Service, the Customer consents to the use of his or her image immortalised in photographs and audio-visual recordings of individual training sessions or coaching sessions in any way - including through posting on the Store's website, in social networks or on the Internet - for promotional or advertising purposes of the Store itself or the Goods or Services sold therein. The consent referred to above may be withdrawn by the Customer at any time by sending a relevant statement to the Store Owner's e-mail address, i.e. "Centrum". info@interiortherapist.co.uk.
  7. If a training course is purchased on behalf of a third party, the Customer is obliged to inform the third party of the provisions of the Agreement, the Regulations and the details of the purchased training course. By accepting the Terms and Conditions, the Customer declares that he or she has informed the third party of the content of the Terms and Conditions, obtaining his or her acceptance including consent for the recording and dissemination of the image of the third party participating in the training, in accordance with paragraph 5.
  8. In the event of non-participation in a purchased training course held on the date purchased by the Customer, the Customer shall forfeit the opportunity to take part in this training course, even if a new training course is organised. Interior Therapist is not obliged to reimburse any amounts to enrolled participants.
  9. By non-participation in the purchased event referred to in section 7 above, it is meant that the client does not show up until one hour after the start of the training. In this case, Interior Therapist is not obliged to refund any amount.
  10. When using the Shop, the Customer is obliged in particular to:
    a) not to provide or transmit content which is prohibited by law, including in particular content which is offensive or vulgar, incites violence or other actions contrary to the law or good morals, or which infringes the personal rights and other rights of third parties,
    b) to use the Store in a manner consistent with its intended use and not disrupting its operation, as well as in a manner not burdensome for other Customers of the Store,
    c) not to use the Shop to send or post unsolicited commercial information (spam) within the Shop,
    d) use any content on the Shop's websites solely for his/her personal use,
    e) to use the Shop in a manner which is in accordance with these Terms and Conditions, applicable laws and general Internet usage rules (netiquette).

XI. PROTECTION OF PERSONAL DATA

  1. The Shopkeeper, as controller of personal data, undertakes to take all necessary technical and organisational measures appropriate to the degree of risk, in order to ensure the security of all data and content provided by the Customer in connection with his/her use of the Online Shop.
  2. Customers' personal data collected by the administrator via the Online Shop are collected for the purpose of fulfilling the Sales Agreement and, if the Customer agrees, also for marketing purposes.
  3. Customers' personal data shall be processed in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons in relation to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (RODO) and the Act of 10 May 2018 on the protection of personal data (Journal of Laws of 2018, item 1000) [hereinafter: the "Act"]. A customer who has registered within the Shop has the right to inspect his/her data, to correct it and to request the discontinuation of its use. The data can be viewed and changed by logging in to the Store, within the individual account of a given Customer or by contacting the Owner of the Store at e-mail address: info@makingmoneycleaning.com.
  4. Detailed rules regarding the processing of customers' personal data are contained in PRIVACY POLICY FOUND ON THE SHOP'S WEBSITE.

XII. FINAL PROVISIONS

  1. Photographs and all other materials (including texts, recordings, graphics, logos) included on the Store's website are the property of the Store Owner or have been used by the Store Owner with the consent of their owners. Using them for commercial purposes without the Owner's consent is illegal and prohibited under the Act of 4 February 1994 on Copyright and Related Rights (Journal of Laws 2018, item 1191).
  2. Settlement of any disputes between the Store Owner and the Customer, who is a consumer within the meaning of Article 221 of the Civil Code, shall be submitted to the common courts having jurisdiction in accordance with the relevant provisions of the Code of Civil Procedure.
  3. Settlement of any disputes between the Store Owner and a Customer who is not a consumer within the meaning of Article 221 of the Civil Code shall be submitted to the court having jurisdiction over the Store Owner's registered office.
  4. In matters not regulated by these Rules, the relevant provisions of Polish law shall apply.

Version dated 03.01.2024.